You are accepting and consenting to our all of the Terms & Conditions by patronizing and purchasing from ZOOMZOOMTOWN website and related services
ZOOMZOOMTOWN reserves the right to update or modify these Terms and Conditions at any time without prior notice.
REGISTRATION
Please ensure that all information entered is true, accurate, current and complete as indicated in all respects when creating a customer account with us. It is your responsibility to keep your account password secure. In the event of any breach of security or unauthorized use of your account, please contact ZOOMZOOMTOWN immediately. ZOOMZOOMTOWN will not be liable for any of your losses due to any unauthorized use of your account.
CREDIT CARD PAYMENT
In a credit card transaction, you must use your own credit card. ZOOMZOOMTOWN will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.
ORDERS & DELIVERY
All merchandise is sold on a first pay basis and is subject to acceptance and availability. Please note that item(s) in your shopping cart are not secure until payment is successfully processed. Order is only complete when we have dispatched your order. Please note that before your order’s completion, there may be changes in your order due to factors such as stock discrepancies and unavailability. Reservation is not permitted. .
ZOOMZOOMTOWN is not liable for any delay in the delivery of your order caused by the postal service or destination customs inspection and clearance. All orders made with ZOOMZOOMTOWN are dispatched via registered mail and will include tracking and signature confirmation upon delivery. We aim to ship the item(s) within 1 - 3 working days once payment is received successfully In the event that the order is returned to us due to error in delivery information as provided by the customer, or failure to collect within the stipulated timeframe as indicated by the postal service, a redelivery fee of the original postage charge (not the flat rate charge) is chargeable and payable by the customer. In the rare occurrence that your order is damaged or lost in the mailing process, we will take each case into deliberation and proceed further with investigation with the involved postal service provider.
DISCOUNT CODES
You can enter the discount code during the check out process. Click the "Apply Discount" button to receive your discount. Please note that voucher codes only apply when entered into the system and will not be valid for redemption through email after the order has been placed. Discount code is not redeemable for cash or credit.
ACCURACY OF CONTENT; LIMITATIONS ON QUANTITY
The information on this Site is believed to be complete and reliable; however, the information may contain typographical errors, pricing errors, and other errors or inaccuracies. Errors will be corrected as soon as practicable. We reserve the right to: (i) revoke any stated offer; (ii) correct any errors, inaccuracies or omission; and (iii) make changes to prices, content, promotion offers, product descriptions or specifications, or other information without obligation to issue any notice of such changes (including after an order has been submitted, acknowledged, shipped or received). We also reserve the right to limit quantities (including after an order has been submitted and/or acknowledged) and to revise, suspend or terminate an event, promotion at any time without notice. The inclusion of any products or services on this Site at a particular time does not guarantee that the products or services will be available.
RISK OF LOSS
The item(s) purchased from our Site are shipped by a third party carrier pursuant to a shipment contract. As a result, risk of loss and title for such items pass to you upon our delivery to the carrier.
EXCHANGE AND RETURNS
Goods which prove unsuitable may be returned for refund, credit or exchange if they are returned to ourselves within 7 days of receipt. Subject to the following conditions:
- Items are returned carriage paid
- Items are received in a resalable condition.
- items should be returned unused in their original condition in order to secure a refund.
- Items are returned complete with all packaging in good condition. (We reserve the right to levy a charge to replace product packaging which is damaged or defaced).
- We cannot accept any items which have been specially ordered for you or manufactured to your specification for return.
- All returns are to be accompanied by the senders name and address, account number, order reference number (these are found on the invoice), and reason for return. Please help us to help you by completing the relevant returns form. - We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it on the event of a claim with your carrier.
Please email to hello@zoomzoomtown to obtain a Returns Authorisation Number before returning any goods.
WARRANTY
INSTALLATION
Installation / Instruction manual will be provided for products that require installation.
Please get trained installer to install product. Product are installed at your own risk.
Product(s) damaged during third party installation are not able to claim warranty.
If you are unsure or need more information please email us at hello@zoomzoomtown.com
SHIPPING
If you need to purchase in bulk please email us for your bulk shipping cost.
Any question on your shipping please email us at hello@zoomzoomtown.com
PRIVACY POLICY
ZOOMZOOMTOWN is committed to protect the privacy of visitors and members. Your personal information and contact details will be protected and will not be share or disclose with anyone else or any third parties. We may use your contact information to notify you about new products, features or special promotions.
QUESTIONS AND FEEDBACK
If you have any other inquiries or feedback, please do not hesitate to contact us at hello@zoomzoomtown.com
